Last updated: September 16, 2026

 

Ol’ Gringo Chile Co. respects your privacy. This policy explains how we collect, use and share information when you visit olgringos.com, contact us, subscribe to updates or place an order.

 

Information we collect
We collect the information you provide, such as your name, email, phone number, shipping and billing addresses, order details and messages. If you create an account, we also receive the account information needed to provide that service. Payment details are processed by the payment provider used at checkout.

 

Our website platform and service providers may receive technical information such as your IP address, browser and device information, pages requested, timestamps and error or security logs. Cookies and similar technologies support functions such as shopping carts, account sessions, fraud prevention and remembering preferences.

 

How we use information
We use information to process and deliver orders, respond to inquiries, provide customer support, operate and secure the website, and maintain business records. We send promotional emails when you subscribe or otherwise opt in. You can unsubscribe using the link in an email or by contacting us. Order and service messages may still be sent when needed.

 

Who receives information
Our site is hosted on Wix, which provides website, store, form and account services. We share information needed to perform services with payment processors, shipping and fulfillment providers, and communication providers. For merchandise fulfilled through Printify, order and delivery details may be shared with Printify and its fulfillment partners. Our website also uses third-party integrations, including the Google Reviews app by Market Push Apps, whose resources may receive technical information when loaded. We may also disclose information when required by law or to protect legal rights and prevent fraud.

 

Cookies and your choices
Essential cookies help the site function and support security, checkout and account features. Optional analytics, marketing and functional technologies are separate from essential functions. You can manage or delete cookies and other site data through your browser settings. Blocking essential cookies may affect shopping or account features. Contact us using the details below if you have questions about cookies or your privacy choices.

 

Google Maps, reviews and external links
Our location information and customer testimonials can be viewed without opening Google. If you choose a link to Google Maps, Google reviews or a social platform, that service receives information about your visit under its own privacy policy. Our privacy policy does not govern those external services. Review the relevant provider’s privacy settings before interacting with it.

 

Retention and security
We retain information for the purposes described here, including fulfilling orders, maintaining business and tax records, resolving disputes and meeting legal obligations. Retention depends on the type of record and applicable requirements. Information subject to a legal preservation obligation may need to be retained even when deletion is requested. We use reasonable safeguards, but no website or transmission method can be guaranteed completely secure.

 

Privacy requests
You may contact us to request access, correction or deletion of your personal information, or to ask about other rights available under applicable law. We may need to verify your identity before responding. Requests are subject to applicable legal requirements and exceptions. You may also ask us to stop promotional emails without affecting your ability to place an order.

 

Contact and updates
Email: sophia@olgringos.com
Phone: 940-325-4275
Mail: Ol’ Gringo Chile Co., 983 Higgenson, Mineral Wells, TX 76067

 

We may update this policy as our services or practices change. The date above identifies the latest revision.